Contact Chick Fil A Customer Service
Chick Fil A Phone Numbers and Emails
Toll-Free Number:
-
(866) 232-2040
Customer Service:
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(888) 232-1864Gift Card Balance and Inquiries
-
(888) 232-1521
-
(404) 765-8000
Chick Fil A Emails:
Chick Fil A Contact Information
Chick Fil A Website:
Chick Fil A Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 8:00AM-Midnight (ET)
Fax:
Summary of Chick Fil A Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chick Fil A Customer Service?
Product/ Service Question:
- “Flys in my food”
- “Food and service complaint”
- “May I suggest that y'all have a Strawberry vinaigrette dressing for your Market salad”
Staff Question:
- “Bad customer service”
- “Customer service”
- “Customer Service Complaint”
Account Question:
- “Cant sign into account after phone change”
- “Points weren’t added to my account”
- “My account log in”
Shipping and Delivery Question:
- “Delivery driver driving reckless”
- “My free sandwich for completing 2 surveys in the last week have not come. I have left messages 5 times and have not received a response.”
- “Wrong order”
Employment Question:
- “W-2”
- “Payroll”
- “Talk with payroll”
Request for Information Question:
- “Need to talk to customer service about points”
- “How much money is on a gift card”
- “I need to speak with someone in the IT department”
Website/ Application Question:
- “Application status”
- “App”
- “App not working”
Cards Question:
- “Gift card balance”
- “Gift cards”
- “Stolen gift cards”
Payments and Charges Question:
- “Add another method of payment”
- “Fraudulent charge”
- “Overcharged”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Meal replacement”
Activation/ Cancellation Question:
- “Cancel order at one of your stores & get money back”
Other Question:
- “Reward Issue”
- “Free chicken sandwiches”
- “Bad bad product when I bought it”
About
Customer Care, Manager, Drive-through
Sandwich, Combo Meal, Chicken Sandwich
Pros: Good food, Needs improvement, Chick fil a food, Rarely miss place my orders, Food
Cons: Poor quality and poor customer service, Poor customer service, Service, Messed up orders, Did not take my request seriously
Chick Fil A is a popular chain of fast food restaurants that specialize in serving chicken dishes. The first restaurant was founded in 1986. Chick Fil A is a privately owned corporation. The company owns more than 1,500 locations all over the United States, and currently is planning to open its restaurants in the northern part of the country. Chick-fil-a offers a wide range of sandwiches, French fries, salads and wraps, a great assortment of desserts and drinks. Chick Fil A offers breakfasts, children's menu and healthy food. Customers can make orders directly in a restaurants or online. Restaurants are open 6 days a week from Monday to Saturday.
Chick Fil A is ranked 26 out of 650 in Fast Food category
USA
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