Chick Fil A Phone Numbers and Emails

Toll-Free Number:

  • (866) 232-2040

Customer Service:

  • (888) 232-1864
    Gift Card Balance and Inquiries
  • (888) 232-1521
  • (404) 765-8000

General Info:

  • (404) 880-4800
    Chick-fil-A College Football Hall of Fame

Media:

  • (800) 404-7196

Chick Fil A Emails:

Accessibility
Customer Service
User Generated Content
General Info
Legal
DMCA Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Chick Fil A Contact Information

Chick Fil A Website:

Chick Fil A Help Center:

Corporate Office Address:

Chick-fil-A Inc.
5200 Buffington Rd.
Atlanta, Georgia 30349
USA

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00AM-Midnight (ET)

Fax:

(404) 765-8140
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Chick Fil A Rating Based on 219 Reviews

Rating details

2.5
more details
Customer service
Price Affordability
Value for money
Location

Rating stats

Rating trend

Summary of Chick Fil A Customer Service Calls

721 TOTAL
CALLS
03:48 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chick Fil A Customer Service?

Product/ Service Question:

  • “Flys in my food”
  • “Food and service complaint”
  • “May I suggest that y'all have a Strawberry vinaigrette dressing for your Market salad”

Staff Question:

  • “Bad customer service”
  • “Customer service”
  • “Customer Service Complaint”

Account Question:

  • “Cant sign into account after phone change”
  • “Points weren’t added to my account”
  • “My account log in”

Shipping and Delivery Question:

  • “Delivery driver driving reckless”
  • “My free sandwich for completing 2 surveys in the last week have not come. I have left messages 5 times and have not received a response.”
  • “Wrong order”

Employment Question:

  • “W-2”
  • “Payroll”
  • “Talk with payroll”

Request for Information Question:

  • “Need to talk to customer service about points”
  • “How much money is on a gift card”
  • “I need to speak with someone in the IT department”

Website/ Application Question:

  • “Application status”
  • “App”
  • “App not working”

Cards Question:

  • “Gift card balance”
  • “Gift cards”
  • “Stolen gift cards”

Payments and Charges Question:

  • “Add another method of payment”
  • “Fraudulent charge”
  • “Overcharged”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Meal replacement”

Activation/ Cancellation Question:

  • “Cancel order at one of your stores & get money back”

Other Question:

  • “Reward Issue”
  • “Free chicken sandwiches”
  • “Bad bad product when I bought it”

About

Chick Fil A Privacy Policy
The Customer's use of the CFA Online Services is at The User's risk. If The Customer are dissatisfied with the CFA Online Services in any way, its programs, offers, contents, features, or these Terms and Conditions of Use, The Customer's sole and exclusive remedy is to discontinue accessing and using the CFA Online Services. Chick Fil A reserve the right at any time to update, change, modify, or revise these Terms and Conditions of Use. The Client's continued access to or use of the CFA Online Services and its programs and offers after any such changes indicates The Customer's acceptance of the Terms and Conditions of Use as modified. It is The Client's responsibility to review the Terms and Conditions of Use regularly for updates. Subject to The Client's compliance with these Terms and Conditions of Use, Website grant The User a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the CFA Online Services for noncommercial purposes only.
To read more: https://www.chick-fil-a.com/legal#privacy_policy
Chick Fil A FAQ
The Company love hearing from Company's customers and Website value The Client's feedback. Send Website The User's questions, comments or feedback so www.chick-fil-a.com:443 can serve The Client of Chick Fil A better. Chick Fil A receive many questions. If The Customer's receipt shows an invitation to complete a survey, please visit the URL shown on The User's receipt within two days of The Client's visit. Chicken Sandwich, he was also known for his servant leadership and great generosity. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and tend to ideals he deemed more important than business--a practice Website uphold today. www.chick-fil-a.com:443 are always grateful when customers contact Chick Fil A to offer feedback about Company's restaurants, food or service. Chick-fil-A One is Chick-fil-A's tiered membership program that gives guests the ability to earn points with every purchase.
To read more: https://www.chick-fil-a.com/Contact-Support#gift_cards
Top Chick Fil A Services

Customer Care, Manager, Drive-through

Top Chick Fil A Products

Sandwich, Combo Meal, Chicken Sandwich

Chick Fil A Pros and Cons

Pros: Good food, Needs improvement, Chick fil a food, Rarely miss place my orders, Food

Cons: Poor quality and poor customer service, Poor customer service, Service, Messed up orders, Did not take my request seriously

Summary

Chick Fil A is a popular chain of fast food restaurants that specialize in serving chicken dishes. The first restaurant was founded in 1986. Chick Fil A is a privately owned corporation. The company owns more than 1,500 locations all over the United States, and currently is planning to open its restaurants in the northern part of the country. Chick-fil-a offers a wide range of sandwiches, French fries, salads and wraps, a great assortment of desserts and drinks. Chick Fil A offers breakfasts, children's menu and healthy food. Customers can make orders directly in a restaurants or online. Restaurants are open 6 days a week from Monday to Saturday.

Chick Fil A reviews and complaints

Chick Fil A is ranked 26 out of 650 in Fast Food category

Area Served

USA

Payment Methods

VISAPayPal

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