Chick Fil A
Reviews and Complaints
White
Rudest cashier ever!
- Good food
- Rarely miss place my orders
- Did not take my request seriously
Preferred solution: Let the company propose a solution
User's recommendation: Never will be back.
Bad service
I pay for my food and then I got charge for the car behind me and I got a I am sorry sir I made a mistake and charge you for the car behind you but you will get your refund in 3 to 4 days I ask why I have to wait that long for a mistake I didn't make and to make it right and give me cash manager got call and said 3 to 4 days to move on and I said no he went in and said to call security and never came out security came out and told me to move or they will call the police I said call the police but I wont move a young lady came out of the window and told me that it wont take 3 to 4 days that some time it will take less than an hour if this would of said at the beginning none of this would it happen
my question to you is if I go in and order food and went you pass my debit card It doesent have money and I tell you o I am sorry my card will be reload in 3 or 4 day you will ask me to live and then you will throw the food away correct
Preferred solution: train employees specialy the manager
User's recommendation: find another place
Food and service complaint
User's recommendation: almost pointless of calling
App Declining Cards
Preferred solution: Fix the app to show if a card is declined
User's recommendation: Carry cash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVirus Issue at Drive thru
- Best restaurant with hot and fresh food
- Great food and service
- Outside face-to-face ordering at the drive through
Preferred solution: Let the company propose a solution
User's recommendation: Wear safety gloves
Don't use the drive-thru
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost my phone at Chick-fil-A and some employees(crew members) made videos on my phone and erased some of my precious pictures and videos!
Preferred solution: Let the company propose a solution
Very Rude, DIsrespectful and Unprofessional Team Member
I recently visited a chick Fil A at Baptist Hospital in Jackson, MS. There was a very rude, disrespectful and non-professional employee named I believe her name was Patricia or Pat something to that effect.
This person was one of the rudest people I have ever came across. She acted as though she did not care if the customers were satisfied. I was standing behind a customer in line and the customer in front of me was trying to ask a question about one of the sandwiches, and she snapped at the customer at that point I got out of line because I do not want anyone like that serving me, and I am telling all my friends not to go to that location. Her profession level is zero.
I did notice there were two others in the background that were very helpful.
The customer expressed his appreciation to the other two and made a horrible comment about Patricia or Pat. Just thought I would let someone know.
- Food
- Poor quality and poor customer service
Preferred solution: Speak with this young lady
User's recommendation: If you go there get someone else to serve you not her.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService
Preferred solution: Learn customer service
Manager issue
Love !! Chick Fil A
Food and service complaint
User's recommendation: really no point contacting complaint department
Need to know my rights as a Chick-fil-A employee
Preferred solution: For managers to respect the rights of their employees
Haven’t received my w-2
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Are you dumb? Gloves will touch all the same things.
I love idiots who think gloves protect you. Wash your hands